Knowledge Base
Officials
Platform information and instructional articles for general users and officials' to manage their administration.
Recent Articles
Users adding a Team Involvement conflict (playing, coaching, etc)
As a user Team Involvement conflict is designed to manage situations where you have a relation with a specific team (eg: play, coach, team manager, family relation "spectator") and need to prevent being assigned during that's team's scheduled game. ...Withdrawing from a Family Group
Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...Editing Family Group member roles
Removing of members (by a Family Manager) or self-removing from a Family Group (as a Member) can be performed at any stage. Editing Member roles to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a ...Uploading documentation (Australian: Statement by Supplier)
Users who are required to store their Supplier Statement. Current Link to Form: https://www.ato.gov.au/forms-and-instructions/statement-by-supplier-not-quoting-an-abn Adding Statement by Supplier documents Head to 'My Profile>Identification Click ...Uploading documentation (Australian: Working With Children Check)
Users who are required to store their Working with Children Check should follow the below information, the requirements of this a specific to each state and territory. Adding WWC documents Head to 'My Profile>Identification Click 'Add New' icon ...
Popular Articles
Accepting appointments
If your assignor has enabled 'deniability' for your competition, you need to accept every appointment. This is an important feature as it will change your individual appointment 'status', and inform your assignor(s) that you are confirmed for the ...Availability overview
Refbook allows users to set their availability to prevent assignors rostering them to games incorrectly. By default, all users are Unavailable until declared Available. Therefore upon signing up to an account it's crucial to set some form of ...Default availability
'Default availability' is your underlying availability that are you are able to work. It is the 'typical' weekly schedule you wish to provide assignors that doesn't change regularly. It's important to set a base level of availability, as by default, ...New user registration
Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with ...Joining organisations
refbook allows you to join multiple organisations within the same portal. Users cannot join organisations themselves, they must be invited by an administrator. When being invited to an organisation, you will receive an email with the details. Click ...
What's new in refbook?
Check out the latest new release information here.
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