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User password reset
If you have forgotten your password, it can be easily reset. Click ‘Forgot password’ on the home screen. Enter your email address and click ‘RETRIEVE PASSWORD’. You will receive a new temporary password in an email. This password must be used within ...
Security settings
Within your profile there is a section for security settings where you can: Change password Change email Store security questions Setup two-step verification (future feature). Configuring or editing Security information Head to 'My Profile' > ...
New user registration
Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with ...
Changing your email
Users can easily change the email address connected to their refbook account. Note: due to privacy and security protocols, neither refbook or parent organisations have the ability to change an individual's account email on their behalf. Changing ...
User profile overview
Your profile is the foundation of your refbook account. There are some key features which are accessed in this section: PERSONAL DETAILS: this is where all your contact information and referee details are stored, and can be updated at any time. ...