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Resetting your password (forgot password)
Go to the login page Click Forgot password on the home screen (located underneath the LOGIN button) Enter your email address and click RETRIEVE PASSWORD You will receive a temporary password to your registered user email Use this to login again, and ...
User profile overview
Your profile is the foundation of your refbook account. There are some key features which are accessed in this section: PERSONAL DETAILS: this is where all your contact information and referee details are stored, and can be updated at any time. ...
New user registration
Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with ...
Introduction to Security settings
Within your profile there is a section for security settings where you can: Change password Change email Store security questions Setup two-step verification (future feature). Configuring or editing Security information Go to My Profile (by clicking ...
Security questions
Refbook stores individual answers to two security questions from in your user profile, in order to provide a greater level of security and verification. The answers should be created when you first register, and not shared with anyone. Go to My ...