refbook logging in

Logging in

  1. Go to https://live.refbook.online to login to refbook
  2. Log in using your preferred method
    1. Using Google credentials
    2. Enter your email and password in the fields.
    3. Click 'Log In'


Forget password?
If you have forgotten your password, it can be reset.

    • Related Articles

    • Registration & login troubleshooting

      While the refbook registration process is simple, we understand that using a new system can sometimes take time becoming familiar with. Further, refbook cares about data security and works to ensure user's account access and sensitive information is ...
    • User password reset

      If you have forgotten your password, it can be easily reset. Click ‘Forgot password’ on the home screen. Enter your email address and click ‘RETRIEVE PASSWORD’. You will receive a new temporary password in an email. This password must be used within ...
    • Changing your password

      You can easily change passwords through your user profile. This is typically required when: you have registered a new account and have been sent a temporary password that requires changing. you have forgot your password, and have recovered a ...
    • New user registration

      Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with ...
    • Security settings

      Within your profile there is a section for security settings where you can: Change password Change email Store security questions Setup two-step verification (future feature). Configuring or editing Security information Head to 'My Profile' > ...
    • Recent Articles

    • Find a Game (Assignment Self-Serve)

      Note: Assignment Self-Serve Management features are only available if enabled by your Administrator / Organisation. If you would like to find additional games to be assigned you can navigate to the "Find a Game" feature and select any game / position ...
    • Updating availability when Default Organisation Availability applied

      'Default Custom Availability' is an administrator setting enabled by your organisation per competition which overrides Refbook's system default model for availability. When enabled, Default Custom Availability will regard you as always available for ...
    • Setting availability using forms

      Refbook allows you to quickly enter personal availability using special availability forms (including for tournaments and events). Your administrator will have instructed if this method is being used at your competition event. Depending on how the ...
    • Viewing PDF documents on the mobile app

      When attempting to view/download documents that have been uploaded by organisation, your mobile device needs to have an application locally that supports the file type, such as: Adobe PDF Reader MS Office (Word/Excel) In the phone's settings, a ...
    • Withdrawing from a Family Group

      Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...