Logging in
- Go to https://live.refbook.online to login to refbook
- Log in using your preferred method
- Using Google credentials
- Enter your email and password in the fields.
- Click 'Log In'
Forget password?
If you have forgotten your password, it can be reset.
Related Articles
Registration & login troubleshooting
While the refbook registration process is simple, we understand that using a new system can sometimes take time becoming familiar with. Further, refbook cares about data security and works to ensure user's account access and sensitive information is ...User password reset
If you have forgotten your password, it can be easily reset. Click ‘Forgot password’ on the home screen. Enter your email address and click ‘RETRIEVE PASSWORD’. You will receive a new temporary password in an email. This password must be used within ...Changing your password
You can easily change passwords through your user profile. This is typically required when: you have registered a new account and have been sent a temporary password that requires changing. you have forgot your password, and have recovered a ...New user registration
Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with ...Security settings
Within your profile there is a section for security settings where you can: Change password Change email Store security questions Setup two-step verification (future feature). Configuring or editing Security information Head to 'My Profile' > ...
Recent Articles
Users adding a Team Involvement conflict (playing, coaching, etc)
As a user Team Involvement conflict is designed to manage situations where you have a relation with a specific team (eg: play, coach, team manager, family relation "spectator") and need to prevent being assigned during that's team's scheduled game. ...Withdrawing from a Family Group
Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...Editing Family Group member roles
Removing of members (by a Family Manager) or self-removing from a Family Group (as a Member) can be performed at any stage. Editing Member roles to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a ...Uploading documentation (Australian: Statement by Supplier)
Users who are required to store their Supplier Statement. Current Link to Form: https://www.ato.gov.au/forms-and-instructions/statement-by-supplier-not-quoting-an-abn Adding Statement by Supplier documents Head to 'My Profile>Identification Click ...Uploading documentation (Australian: Working With Children Check)
Users who are required to store their Working with Children Check should follow the below information, the requirements of this a specific to each state and territory. Adding WWC documents Head to 'My Profile>Identification Click 'Add New' icon ...