refbook user registration

New user registration

Once you have a refbook user profile you’re able to receive invitations from any organisation to join their membership base
​
Note: you do not need to be invited by an organisation in order to register. This can be done at anytime directly with refbook. You will then be able to receive invitations to an organisation.
  1. Go to https://live.refbook.online to begin the user registration process.
  2. Click ‘Create an account’, located below the LOGIN button



  3. Enter your name and email details in the fields, OR sign-up with your Google credentials (eg: your Gmail details)



  4. Read and accept the refbook terms and conditions (click on the text to view)
  5. Click ‘REGISTER’. You will receive a verification email. Please wait up to 5 minutes to receive this email, and ensure you check your junk/spam folder. Don’t click ‘forgot password’ again as this will generate additional temporary passwords and create confusion for you.
  6. Click on the link supplied
  7. Once verified, a temporary password will be sent to you (below example). 



  8. Use the temporary password to login for the first time. This must be used within 24hours or you will need to repeat the process.
  9. When logged in, immediately create a new password within your profile as the temporary password is only valid for 24hours.
Note: the temporary password must be used and changed within 24hours as it expires for user-protection.

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