Travel arrangement request (proposal)
Users can submit their travel requirements (requests) for assignors/travel agents to commence organising the travel arrangements for games. As soon as an official has confirmed the appointment, the travel request can be lodged, and will not close until the game time.
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Submitting Expense and Allowances claims
Note: please check with your Administrator on instructions on which method is being using by your Organisation (ie: claiming via Travel Request or Expense) Once the game has concluded, officials can submit financial claims relating to their ...
Game payment claims (single)
Once the game has concluded, officials can submit financial claims relating to their assignment. The typical claims handled within refbook are: game payments road travel (either from work, home or home association based on the competition's travel ...
Game payment claims (batch/bulk)
Once the game has concluded, officials can submit financial claims relating to their assignment. The typical claims handled within refbook are: game payments road travel (either from work, home or home association based on the competition's travel ...
Mobile app releases
OCTOBER 2022 Home page enhancements for Organisations (displays very organisation with an 'upcoming game') Custom Availability enhancements Declining appointment (awareness) Reworked identification tab SEPTEMBER 2022 Added ability to configure ...
Registration & login troubleshooting
While the refbook registration process is simple, we understand that using a new system can sometimes take time becoming familiar with. Further, refbook cares about data security and works to ensure user's account access and sensitive information is ...
Recent Articles
Find a Game (Assignment Self-Serve)
Note: Assignment Self-Serve Management features are only available if enabled by your Administrator / Organisation. If you would like to find additional games to be assigned you can navigate to the "Find a Game" feature and select any game / position ...
Updating availability when Default Organisation Availability applied
'Default Custom Availability' is an administrator setting enabled by your organisation per competition which overrides Refbook's system default model for availability. When enabled, Default Custom Availability will regard you as always available for ...
Setting availability using forms
Refbook allows you to quickly enter personal availability using special availability forms (including for tournaments and events). Your administrator will have instructed if this method is being used at your competition event. Depending on how the ...
Viewing PDF documents on the mobile app
When attempting to view/download documents that have been uploaded by organisation, your mobile device needs to have an application locally that supports the file type, such as: Adobe PDF Reader MS Office (Word/Excel) In the phone's settings, a ...
Withdrawing from a Family Group
Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...