Withdrawing from an appointment (Assignment self-serve)

Withdrawing from a game

If you have confirmed an appointment and your situation has changed, you can use the 'Withdraw' feature located in My Appointments. Note: Withdrawing using the 'Assignment Self-Serve' feature is only available if enabled by your administrator.
  1. The Withdrawal feature can only be used for appointments that are in the 'confirmed' status.
  2. Your administrator can set the time limitation on using Withdraw prior to the appointment start time. By default it is 48 hours before the start of the game.
Withdrawing from a game
  1. Head to My Appointments
  2. Locate the game (note: the Status must be 'Upcoming')
  3. Click the Replacement icon in the Actions column 
  4. Select Withdraw as your method of Replacement in the dropdown (note: available options is dependent on your organisation's configuration). Only one Replacement type can be selected if there are multiple options visible.
  5. Enter any comments for your admin



  6. (optional) Upload any relevant files if supporting evidence is required

  7. Click Submit. Your assignor will receive a notification for acceptance.