Recent Articles
Updating availability when Default Organisation Availability applied
'Default Custom Availability' is an administrator setting enabled by your organisation per competition which overrides Refbook's system default model for availability. When enabled, Default Custom Availability will regard you as always available for ...Setting availability using forms
Refbook allows you to quickly enter personal availability using special availability forms (including for tournaments and events). Your administrator will have instructed if this method is being used at your competition event. Depending on how the ...Viewing PDF documents on the mobile app
When attempting to view/download documents that have been uploaded by organisation, your mobile device needs to have an application locally that supports the file type, such as: Adobe PDF Reader MS Office (Word/Excel) In the phone's settings, a ...Withdrawing from a Family Group
Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...Editing Family Group member roles/changing Family Manager
Adjustment of members inside a Family Group can be performed by a Family Manager at any stage. This can be a common requirement if the roles are changing, or if the Family Group has been incorrectly created (for example: if the official has created ...
Popular Articles
Accepting appointments
If your assignor has enabled 'deniability' for your competition, you need to accept every appointment. This is an important feature as it will change your individual appointment 'status', and inform your assignor(s) that you are confirmed for the ...Availability overview
Refbook allows users to set their personal availability to influence and restrict the ability for their Administrators to assign them. Methods to set availability All availability settings are 'live', meaning that changes are immediately saved and ...Default availability
'Default availability' is your underlying availability that are you are able to work. It is the 'typical' weekly schedule you wish to provide assignors that doesn't change regularly. It's important to set a base level of availability, as by default, ...Joining organisations
Refbook allows you to be a member of multiple organisations using your single user profile, without needing seperate login credentials. To join an organisation, users can either be invited by an administrator of the organisation, or make a direct ...Adding bank details (Banking System)
Stored banking details within your My Profile can be used by organisation(s) to pay and/or appear on personal invoices. Users can store multiple bank accounts, based on various international banking systems. Please check with your organisation as to ...