The process of users joining a Family Group works similarly to the Contact Linking workflow (ie: invitation and acceptance).
Notes:
The creator of a new Family Group is automatically added as its Family Manager and foundation member
The Family Manager of the Family Group must have a user's email address as used in Refbook in order to connect
There is no limit to the number of Family Managers or Members within a Family Group
All members must accept an invite to join a Family Group
Neither Refbook support or the organisation can
create or edit Family Groups and its membership
Adding Members to a Family Group
Go to Contact>Family Groups
Click on the info icon and the Members tab. This will display the current list of the Family Group's members.
To add a new member, click the Add New icon
Enter the member's valid Refbook email address
Select a role for the Family Group
Click Invite and confirm
If the user does not have a refbook account, they will be automatically invited to create a refbook account.
If the user already has a refbook account, they will be located. Click 'Confirm'.
This will send an email invite to the user to accept the invitation
Re-inviting or withdrawing invitation to join a Family Group
Users who have been invited to the Family Group but are yet to accept are displayed in the 'Invited Members' tab
Go to Contact>Family Groups
Click on the info icon and the Invited Members tab. This will display the current list of the Family Group's members who have not yet accepted the invitation to join.