refbook Family Grouping

Creating a Family Group

Refbook allows you to setup and connect with other members of your family within the platform.

Linking within a Family Group allows you to view the members of your family and assist with:
  1. overseeing appointments (view only)
  2. managing availability and conflicts
  3. update profile information
When Creating a Family Group there are two main roles: 
  1. Family Managers (the creator of the Family Group)
  2. Members (contacts within the refbook database who are invited to the Family Group by the Family Manager)
Notes:
  1. The parent/guardian (not the official) needs to be the creator of the Family Group.
  2. The creator of a new Family Group is automatically added as its Family Manager and foundation member
  3. The Family Manager of the Family Group must have a user's email address as used in Refbook in order to connect. This cannot be facilitated by Refbook.
  4. There is no limit to the number of Family Managers or Members within a Family Group
  5. All members must accept an invite to join a Family Group
  6. Family Managers are not able to:
    1. accept appointments
    2. complete forms
    3. submit game or expense claims
Creating a Family Group
  1. Head to Contacts>Family Groups
  2. Click 'Add new' icon 
  3. Enter a Name and Description for the Family Group
  4. Upload an group image (optional)



  5. Click 'Save'. The Family Group will be added your list. You will automatically be added as the group's Family Manager.



Additional reading
    • Related Articles

    • Removing Family Group members

      Removing of members (by a Family Manager) or self-removing from a Family Group (as a Member) can be performed at any stage. Removing membership to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a ...
    • Viewing Family Group members

      Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. The number of members is displayed in the orange circle. Click the number to view a list of the members For further ...
    • Withdrawing from a Family Group

      Viewing members to a Family Group Head to Contact>Family Groups. This will display a list of all Family Groups you are a member of. Click the 'trash' icon to withdraw from the Family Group and confirm. You will now be removed from the Family Group ...
    • Adding members to a Family Group

      The process of users joining a Family Group works similarly to the Contact Linking workflow (ie: invitation and acceptance). Notes: The creator of a new Family Group is automatically added as its Family Manager and foundation member The Family ...
    • Editing Family Group member roles/changing Family Manager

      Adjustment of members inside a Family Group can be performed by a Family Manager at any stage. This can be a common requirement if the roles are changing, or if the Family Group has been incorrectly created (for example: if the official has created ...
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