Submitting Expense and Allowances claims
Note: please check with your Administrator on instructions on which method is being using by your Organisation (ie: claiming via
Travel Request or Expense)
Once the game has concluded, officials can submit financial claims relating to their assignment. The typical claims handled within the platform are:
- road travel (either from work, home or home association based on what the organisation administration has decided)
- meals
- staying overnight allowance
- wages in lieu (half or full)
- game payments (single or batch)
- general allowances
Submitting travel claims
Head to My Appointments. Select Status = 'Finalised' to see your completed games (you may need to change the date range also)
![](https://support.refbook.software/galleryDocuments/edbsn89b918084cac12693d31d6554dec5c7b01d7df82212985b28438df64fe68f343b2f454fc627a052b981d77d83f4baaac?inline=true)
Click the Game Portal icon next to the relevant game.
![](https://support.refbook.software/galleryDocuments/edbsnc804ad2b1ee0a22cf370073573a02e0a7206ec5f6f24b3363731683455de454de77ad9d95510a96789efb3d426d97c51?inline=true)
While on the Claims tab, click the Claim button under the Expenses section.
![](https://support.refbook.software/galleryDocuments/edbsn14977cc447a6744912ef378ba2454c85bd765eb67950daab354cb8375afda7b2052b8657ee9aedc4df1c12649723d987?inline=true)
The 'Travel' section contains any preset travel expense options that the organisation has permitted for claiming, and their fixed amount. Toggle the items you will be claiming. The numbers in dark red will immediately display the line item amount that is being claimed.
- If Road Travel mileage is required, enter the total kms/mls travelled
- Meals allowance: adjust the number of meals (+/-) being claimed
![](https://support.refbook.software/galleryDocuments/edbsn89932f034caf6c4eaa452c122dba5cd0bea4126603beae0817963fa36bd78ec3c172a849229bf3f4f839ee11ed502c25?inline=true)
- Click Submit. The claim will be marked as 'Submitted' and is now sent to for processing. If your administrator has set travel claim items to be automatically approved, your inputted claims will proceed for payment (via your organisation's finance methods). If the administrator requires approval for the travel claim item, the submissions with first go to the assignor for approval, prior to being submitted for payment.
Claiming Other travel/payment claims
- If there are other expenses you wish to claim outside the preset travel items, click +Add New in the 'Other' section.
![](https://support.refbook.software/galleryDocuments/edbsn4700b2450d8009e6b7ead580200f9405a187b8f23086a33d8b8380bd005c0506880647c91773460f0c2cfc536ac19dfb?inline=true)
- Select an expense Type from the dropdown.
![](https://support.refbook.software/galleryDocuments/edbsncb938a700a666ad07b63c20c3c0ae0e17d1095ac924ab43f2a8eee645b9ca11c4c6a0ff2cace59fe51d70d5cce8b3a5c?inline=true)
- Enter the Description of the travel item and the Amount. If there are multiple receipts for this expense Type, add the amounts together
![](https://support.refbook.software/galleryDocuments/edbsnd0934b9abb6230254ad6b0707b181ad18e549846b834d8e333e7347eb434ad03c47d9ead77d242344807c06bfb0816f6?inline=true)
- Click Upload to attach a receipt file
. If there are multiple receipts for this expense Type, combine and upload into one file.
- Repeat the process for additional expense Types by + ADD NEW button.
![](https://support.refbook.software/galleryDocuments/edbsn4700b2450d8009e6b7ead580200f9405a187b8f23086a33d8b8380bd005c0506880647c91773460f0c2cfc536ac19dfb?inline=true)
![](https://support.refbook.software/galleryDocuments/edbsn05cb0e2fca31ed2318dc5e71d8491590cd3e635a07baa51235c045859d42a202a8fd00a1617d65bdfb25380ab8633a07?inline=true)
- Review any final details and click Submit.
![](https://support.refbook.software/galleryDocuments/edbsnd0934b9abb6230254ad6b0707b181ad1508aa1cc4cc58a1b9778c66b2ac8d1952716cbaf38ebecb831545f3ea0811e30?inline=true)
- The claim will be marked as 'Pending' and is now sent to your Administrator for approval.
![](https://support.refbook.software/galleryDocuments/edbsn6781445c571a0b2cce9f519a46e7dda90d24fe4080b0c58db954c3d2992efa4bf25837f1fb1732800b8ccb980a91c1c7?inline=true)
- Once the expense has been Approved, it will be added to the next payrun or invoice (if your organisation is using this payment method)
![](https://support.refbook.software/galleryDocuments/edbsn31057c80e274ab65e2ce584f96b9e3cea91803820811d6137523021842598189fc5954016d13c0854f4686e323f72c84?inline=true)
- Click View to the see the details
![](https://support.refbook.software/galleryDocuments/edbsn0abddbbb81d19bbbb253376f2e618b23279696564e344f649d93d982490daf164a4937422a6c20c1c0e7f13f4f7fead8?inline=true)
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